I've tried something so here's my report. When once it synced at 50/18 for my 50/20 service, it started syncing at around 20/18, so it was replaced. Does anyone know the LAN address can be changed on the current wifi modem that Optus supplies? Only because Optus 5366 is cat 12 based on their website https://yescrowd.optus.com.au/t5/Broadband-Telephony/The-Optus-Ultra-WiFi-modem-with-4G-back-up-is-here/td-p/604642. Internet at 12/1 was available immediately via 4G. Essential: Model name: F@ST 5366 LTE-A DSL Modem: VDSL2 NBN VDSL2 FTTB/FTTN Compliant Wireless Modem: LTE 700MHz (B28) Support LTE 1800MHz (B3) support LTE 2300MHz (B40) support External antenna connector(s) LAN connectivity: 10/100/1000 Mbps LAN ports: 4 Router: WAN ethernet port maximum speed (Mbps) . I been having issues with that made and drop outs recently. Very satisfied. For the brief times on backup, I can do without VPN ability. You need to contact Optus and ask for it to be pushed out to your Optus Gateway. Have two of these for two different location offices, neither of them work so have never been connected. Does anyone know if this router with current firmware implements DNS hijacking? Quite a few devices hanging off the two switches. Could anyone please confirm if the modem could be used with another ISP without issue if I do sell it? Are they for the 4G or the Wifi. Maybe at 5 years? You certainly won't be able to use the phone ports on the back of it. Done it on the 12/06, with my paper clip ; ). Takes the pressure off & gives them the time to figure out what's going on & provide a new update in due course. Utilised other old modems that we had to keep the offices running. Plugged in, set it up & the vpn fired up immediately. Tried using my ALDI $99.00 whole year SIM card but alas, it won't work with my 5366 modem. Oh, they definitely don't test before shipping. Nice! That's solid evidence of a firmware problem. Have you logged in to the modem to see if the SIM is recognised as inserted at least? The internet speed is really good and the router at least looks nice. And they've put all the towers up for sale in some leaseback deal. His Modem now has same FW 3035 version. I tried using the Optus prepaid Huawei USB modem but couldn't get it to work. From all reports you have to be connected to the Optus network to get the updates. Its almost certainly because their systems can only issue the 4G SIM as part of a specific bundled service, so anything below a "Internet Every Day" plan which were at least $4/$5 p/m cheaper won't qualify. A DNS problem should have affected both WiFi and LAN equally, so it doesn't seem like an Optus DNS issue. There's a thread on it here and it's very frustratinghttps://yescrowd.optus.com.au/t5/NBN/DNS-Hijacking-F-ST-5366/m-p/637456#M24751. It also keeps dropping out all internet at times and trying to deal with Optus is a nightmare. OPTUS Sagemcom Gateway FAST 3864AC NBN Router. which is another reason why I was surprised it worked because TPG uses CG-NAT on their NBN connections. It is now all documented here: https://hack-technicolor.readthedocs.io/en/stable/Unlock/. Any chance you can try other network sim? It not just Optus, as Vodafone does this as well when I had vodafone NBN with their 4G Backup sim, I put into Telstra Smart Modem, doesnt accept it so pretty much sim card are tied to their own hardware or some shit. Possibly not worth muddying the waters & confusing things at this stage by also posting to yescrowd. Enough said. Im a fairly new optus nbn customer of about 6 weeks and got the 5366tn older model. Optus would probably restrict it the same to avoid users placing it in a 4G modem and using it away from the house. The reason I am posting this here is: recently I received a modem update Ultra wifi modem with LTEbackup. I installed them today and was disappointed to find that the signal bars were still at 2. Considering this modem has been around for nearly 2 years how likely is Optus to replace it with a wifi-6 device? Yep, otherwise my modem simply couldn't connect properly with their own network. Interestingly Sagemcom don't even list this model on their AU, UK or US. Update --Managed to get hold of a 5366 LTE modem and tested with Amaysim SIM card (uses Optus network). We are now aware of 3 people at work having vpn issues all with optus. I had just got into the webui and then it stopped responding and I noticed the lights had gone out, power light looked to slowly blink. I also did ddns (my provider) and the port using the actual public address and not able to reach it :(My only hope could be to use TP Link Er7206 as a dual WAN solution, As I was told Optus modem cannot be put into bridge mode. The device is sim locked unfortuntely unlike telstra smart modem :(. Everybody has been in the situation that he would have needed the instruction manual for a setting on the TV set or the set-top box. The second modem can also be set up with a standard voice data sim and used to connect ny 4G. Does anyone know if the SIM card can be taken out and used in another device? Perhaps hooking the Optus "modem" (4G modem/NBN wifi router) to WAN 2 port of the UDM-Pro might do. Only uses VoLTE on the 4G backup to my understanding. Like HFC, the NBN supplied device is the modem so I don't need the Optus "modem". Why would it change when it could just keep working how it is? Router gives false indications of having an active connection when it does not. When it was introduced your couldn't get the 4G modem without switching to the new plans (which was $5 p/m more expensive). I got support to fault find frequent dropouts on my old Sagemcom f@st 3864v3 last week. Thanks in advance. True that. The 4G backup service is limited to 30 consecutive days unless you contact Optus with a problem. I mean the time it takes to kick in after my wired service has an outage. Sorry if there is something really simple i'm missing and/or doing wrong but how do i get this 4G backup SIM to activate so i know it definitely works before i have an NBN outage? DNS is still my main suspect because the devices all show connection but no internet. Hold the Paper Clip firmly inside the RESET hole for about 15 seconds, then pull it out and let the modem go through its restart procedure, in which it will grab any updated firmware from Optus Central and apply it. Their intent is to mitigate the impact of an outage to the customer. is the SIM locked to the original owners account. The new modem will come with it preinserted. I am tempted to get this. If you dont contact us, Optus may suspend the 4G backup service until the fixed connection is online. My suggestion, therefore, would be for a full and detailed instruction manual for this device to be published, either by Optus or Sagemcom. Is it possible to clear the log? Looks like the discount is not running anymore, but if you can nab the 4G-backup modem, and are unlikely to switch RSP's worth a shot. Are any other RSPs offering WiFi 6? Optus would have increased my monthly costs by $4 anyway, so this solution is costing me $11/month more than the Optus system would have. Thanks Gaming PC Specs: Optus seem to stuff up the billing every time something changes. Very happy with Optus thus far but it's been a week so have to see in another month or so, on whether they beat Telstra in constant download speeds ; ). Any suggestions or has anyone successfully disabled the firewall on this router?? SAGEM was a French company specialised in defence electronics, consumer electronics and communication systems. 100mbs, unlimited downloads. Have FTTCThanks. Yes just plug in the WAN connection and you should be good to go. The obvious short term one (to me anyway) would to permit a rollback to a previous working fw version for those like me who work from home full time, and who need that functionality. It is nice when the instruction manual can be found quickly when needed! lol actually no, first thing I turned off was 4G and Wifi as everything is wired in my place. Yes, you should be able to do that, although I don't recall anyone actually confirming that they have done so. Posted with tracking within 2 313953363669 There are three from Sagemcom - the F @ ST 3864V3 OP, F @ ST 3864V3 AC, and F @ ST 3864 . Popular topics. I have one on order and was confused at first when only the sim arrived. Did some research and trial and error testing and as long as you set the second Ultra Wi-Fi modem up forst, before connecting to the existing modem/network, it works fine. View cart for details. I suggest posting to the main 5366 TN thread on yescrowd. Does anyone know if this works with any data sim in it? A local 8 port switch c. A remote 8 port switch and d. An EoP Extender to a remote Ultra WiFi Extender. +(33) 1 57 61 10 00, Copyright 2008-2022 SAGEMCOM All Rights Reserved. Have anyone seen this option on 5366TN LTE?Any ideas if we can get the unlock code? Your speed pack 4 is 100/40, but the Internet Every day Plan is 100/20 (speedpack 3+ ), so you are better off where you are. Where can I download a manual for my Sagemcom set-top box?The Sagemcom Support website offers help in case you have lost your instruction guide. would like to know if its truely unlock before giving it a try.thanks in advance! Inhaltszusammenfassung fr SAGEMCOM F@st 5366se Seite 1 Handbuch Basic / Classic Router Modell: SAGEMCOM F@st 5366se. Backup speed: the speed of your 4G back up service is limited to a maximum line speed of 12Mbps for downloads and 1 Mbps for uploads. Wish I could give a 0 star rating.. Hi how do I open Port Forwarding 4369, when I do a port check, the port is closed. That way, the WAN 2 port will only become active if WAN 1 (NBN) goes down. DNS is still my main suspect because the devices all show connection but no internet (unless on WiFi). Checking all connection methods is useful for detecting dervice failures I guess Update.. all the additional log records have stopped happening which is good. Then click on your Sagemcom device model and you will find the operating instructions to download as a PDF file.The link below will take you directly to the support page on the Sagemcom website:SAGEMCOM User Manual Download Service. Thanks @purple-ant, did you get it unlocked by calling optus support? So has anyone found a way to sidestep the DNS hijacking on the F@ST 5366 modem/router? Even had a cable running across the floor to eliminate the (unlikely) possibility that wifi was somehow part of the problem. Will call Optus tonight i guess.The sim shipped with the modem btw. Nice! it worked before.It worked immediately after I realised I had a problem when hotspotting via my phoneIt works now (on a different router)It just no longer wants to work on the sagecomm. I decided to power cycle the NTD, after it rebooted still no light on the uni-d 1 port. I thought my NBN connection was misconfigured so I called support, they got me to plug my computer straight into the NTD and lo an behold I got 37Mbs. Phone ports. )What settings should I do on TP Link Er7206 ( I need to buy this first).How is your failover working ?Is you public IP back to port forwarding working when on 4G ? I have a few IoT projects on the go, all off the remote switch I have changed those from cable to Wi-Fi just in case. Sorry if been asked before, but couldn't find clear answer. With their new Modem with 4g backup does anyone know if this modem/Router can be put into bridge mode. how do you get it to go back to your nbn connection as this doesnt seem to be automatic. If it works its pure luck as it should be linked to account account. I've seen similar situations with people that don't turn off mobile data when they get home and end up burning though tons of gigs because they didn't realise that their wifi was down, so I can easily see how much worse it would be when that mobile data is through a router. Has anyone noticed the latest firmware update has gone up to; Took a long time for my 5366 LTE to update, just like Telstra's Gen 2 modem model. The room that my modem sits in is quite spotty for cell reception, and tends to drop calls. Just got a reply from Optus "I had a word with our relevant team and they have confirmed that port forwarding is not available with Optus anymore.If you're looking for port forwarding option then you need to contact modem manufacturer for further help.". If we can get the updates found a way to sidestep the DNS hijacking how it is now all here. Now aware of 3 people at work having vpn issues all with Optus wired service has an.. I was surprised it worked because TPG uses CG-NAT on their NBN connections shipping! Udm-Pro might do the brief times on backup, i can do vpn! Wifi Extender i suggest posting to yescrowd electronics and communication systems what 's going on & a... The updates main suspect because the sagemcom f@st 5366 tn specifications all show connection but no internet ( on. Need the Optus `` modem '' without vpn ability to stuff up the billing every time something changes the address. 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